Refund policy

At Pullvra, customer satisfaction is at the core of everything we do. We want you to feel fully confident and secure when investing in your favorite trading card sets, booster boxes, and collector merchandise. If for any reason you are not completely satisfied with your purchase, we have structured a straightforward and transparent return framework to assist you.

You are eligible to request a return or exchange within 30 calendar days from the exact date your package was delivered. To qualify for a return, items must remain completely unused, unopened, and in the exact original condition and packaging that you received them in. Due to the collectible and randomized nature of trading card games, opened booster packs, single cards, digital goods, and clearance items are final sale and cannot be returned unless they arrived damaged or defective due to a fulfillment error on our end.

To initiate a return, you must first contact our customer service department to obtain authorization and return instructions. Once your returned item is received and thoroughly inspected by our warehouse team, we will send you an email notification regarding the approval or rejection of your refund. If approved, a full refund will be processed and automatically credited back to your original method of payment within a specific number of business days. Please bear in mind that original shipping charges are non-refundable, and customers are generally responsible for covering return shipping costs unless the item arrived defective. We are always here to help resolve any issues smoothly.

Contact Details:

• Email: team@pullvra.shop

• Address: 142 cinema st Sacramento CA 95823