FAQs

Welcome to the Pullvra Frequently Asked Questions guide! We have compiled detailed answers to the most common queries our collectors and customers ask, helping you find quick, transparent information regarding your shopping experience with us.

  • How long does standard domestic shipping take within the USA?

    Standard domestic orders within the United States generally take between 7 to 10 business days to arrive from the date of dispatch.

  • Do you offer international shipping, and what is the delivery timeline?

    Yes, we proudly ship worldwide! International shipping typically takes between 11 to 15 business days, depending on customs processing in the destination country.

  • What is your return and exchange policy?

    We accept returns within 30 calendar days of delivery, provided that the items remain unopened, unused, and in their pristine original packaging.

  • How can I track the progress of my active order?

    As soon as your order is packed and dispatched from our warehouse, an automated email containing your tracking link and carrier details will be sent directly to your inbox.

  • Are all your trading cards and booster boxes factory sealed and authentic?

    Absolutely. We guarantee 100% authenticity across all our inventory, sourcing directly from verified distributors and reputable manufacturers.

  • How can I get in touch with customer support if I need assistance?

    If you need help with anything at all, you can easily reach out to our dedicated support team using the official contact information listed below.

Contact Details:

  • Email: team@pullvra.shop

  • Address: 142 cinema st Sacramento CA 95823